Help - FAQs
Technical Questions
- What browsers do you recommend?
- What is a plug-in?
- Where do I get the plug-ins that I need?
- Are plug-ins for the Macintosh the same as plug-ins for PCs?
- Do I have to pay for plug-ins?
- How can I hear sound?
- What does it mean to download?
What browsers do you recommend?
For the best experience on this site, we recommend using Internet Explorer 4.0 and higher or Netscape 4.0 and higher for Windows computers. For Macintosh users, we recommend Netscape 4.0 and higher or Internet Explorer 5.0 or higher. AOL users should use AOL browser version 5.0 or higher.
What is a plug-in?
A plug-in is a small software program used by computers to view special graphics, play games and hear sound. Some sections of the Chevroncars website require plug-ins to work properly. The plug-ins are free and simple to download. we recommend that children get permission from their parents before installing plug-ins on their computer. Some of these plug-ins now come bundled together with new browsers.
Where do I get the plug-ins that I need?
Depending on the game you wish to play, you will need a Macromedia Flash or Macromedia Shockwave plug-in. You can get these for free. To view the QuickTime movies, you will need to get the free QuickTime plug-in from the Apple website for your Windows or Macintosh computer.
Are plug-ins for the Macintosh the same as plug-ins for PCs?
No. There are different versions of the plug-in for each system. Make sure you get the right plug-in for your computer. Wrong plug-ins won't work.
Do I have to pay for plug-ins?
All the plug-ins used (Flash, Shockwave and QuickTime) on the Chevron Cars website are free.
How can I hear sound?
You must have a sound card for your computer and/or built-in or external speakers. Make sure that you turn up the volume on your speakers and on your computer to hear sounds.
What does it mean to download?
When you download a file or software, it is being transmitted to your computer via the Internet. Remember to download files to an easily remembered location (a directory) on your computer or to your Desktop. Also remember to install software that needs to be installed after you have downloaded it.
Still Have Questions?
See if they are answered at the FAQ, or you can email us.
